About MEM

Since opening our doors in 1995, MEM has been committed to saving lives and money for our policyholders through safe workplaces. Through our WorkSAFE program we’ve put our loss prevention expertise, safety education and training to work for our policyholders. And it’s paid off. In 2016, more than 86 percent of MEM’s approximately 16,000 policyholders were injury-free.

We’re proud to be Missouri's #1 provider of workers compensation insurance. Headquartered in Columbia, Mo., we remain committed to serving our policyholders and producers, as well as our community at large.

Working with MEM, you can count on exceptional customer service and timely, personal claims management ranked among the best in the industry. We have more than 250 employees working across the state and in offices in Columbia, Kansas City, Springfield and St. Louis—all dedicated to helping you control costs while maintaining a safe and productive work environment.

Our Vision
Safe, healthy and injury-free workplaces

Our Mission
To provide innovative, cost-effective solutions that help employers develop safe, healthy, and injury-free workplaces that get folks home safely.

Our Values

Safety
We believe nothing is more important than keeping people safe. When people are safe, their lives are better.

Service
We work individually and as a team to serve and support each other, our customers, partners and communities. We don’t just identify problems, we solve them.

Caring
We are aware we work with and for people, and demonstrate kindness and concern for others.

Respect
We are considerate and courteous to all people and thoughts. We listen and have open minds.

Integrity
We say what we mean and mean what we say. We’re honest, credible and hard working.

Innovation
We champion new ideas that positively challenge a traditional industry. We embrace change, foster learning and growth, and encourage responsible risk that helps us achieve our vision.

Accountability
We take responsibility for all of our actions and decisions, and carefully manage company resources.

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Questions? Call toll free: 1.800.442.0593